Infrastructure Analyst

São Paulo/SP
05 August, 2024

Infrastructure Analyst - São Paulo/SP

Grupo BBF was born with the aim of changing the energy matrix in the North of the country, creating jobs, generating income and reducing the cost of electricity for the region's population, using biofuels developed from palm oil to generate clean electricity in the heart of the Amazon rainforest.
To achieve our goals, we seek to attract talent from a wide range of backgrounds and areas.

We have an opportunity for an Infrastructure Analyst .

What your day-to-day life will be like:

  • Administration of the entire cloud (Azure) and on-premise (VMware and Hyper-V) IT infrastructure environment;
    - External/internal DNS administration and grupo BBF domain registrations;
    - Monitoring the delivery of IT infrastructure services from start to finish, respecting service levels;
    - Solid (proven) knowledge of Microsoft Azure and Microsoft 365 administration;
    - Recording service activities in an ITSM tool and documenting the solutions found in a knowledge base for future reference;
    - Programming, monitoring and approving solutions contracted from IT providers;
    - Managing update patches for Windows and Linux operating systems;
    - Managing and administering backup/restore routines for the entire IT infrastructure environment (cloud and on-premise environments);
    - Knowledge of Oracle and SQL databases to support DBAs;
    - Management of the antivirus solution (Trend Micro will be a plus);
    - Focal point for IT audits;
    - Validation of technical proposals for contracting IT services;
    - Respecting and applying BBF's GMUD (Management of Change) standards, procedures and processes, following the planning agreed between the parties and aiming for quality standards and IT user satisfaction;
    - Identifying and resolving points of failure in the IT infrastructure, ensuring high availability and performance of servers (cloud and on-premise environments);
    - Management and control of IT assets (Inventory), including location and life cycle;
    - Management and control of IT licenses, including life cycle (EoL - End-of-Life);
    - Continuously implement the best IT infrastructure management practices in order to maximize the availability of IT assets and optimize costs through analysis of each environment/situation;
    - Improving and/or adjusting the security of the IT infrastructure environment against external and internal attacks and invasions, viruses and the like by analyzing logs, reports, IT user reports and/or tools deployed for this purpose in conjunction with the Information Security team;
    - Corrective and preventive maintenance of servers;
    - Participating in the search for solutions that reduce the downtime of employees or services allocated to the company's servers, minimizing the impact on the company;

Requirements and qualifications:

  • Degree in Computer Science, Information Systems, Computer Networks or IT-related. "- Adapt quickly to internal and external changes, which are common to our industry (Core Business);
    - The ability to work with modern and legacy applications and systems;
    - Able to work simultaneously on activities and projects for the various business areas including IT;
    - Advanced level (proven) in Server platform (Windows and Linux);
    - Advanced level (proven) in cloud (Azure) and on-premise (Hyper-V and Vmware) environments;
    - Advanced level (proven) in external/internal Datacenter, virtualization (Go-Global will be a plus);
    - Advanced level in Networking;
    - Advanced level (proven) in Azure backup administration and tools (Veeam Backup will be a plus);
    - Advanced level in Storages, SAN Switches and Blades;
    - Advanced level (proven) in Antivirus solutions (TrendMicro will be a plus);
    - Advanced level (proven) in Collaboration Services (Microsoft 365 including knowledge of PowerShell)
    - Intermediate level in IT environment monitoring solutions (Zabbix and Grafana would be a plus);
    - Intermediate level in project management and solutions;
    - Knowledge of physical installations of IT infrastructure hardware;
    - Intermediate level in IT infrastructure for SAP ERP (RISE environment will be a plus);
    - Be proactive, dedicated, organized, receptive, sociable, truthful, judicious and respectful;

Benefits package:

  • Transportation voucher 🚌
  • Meal vouchers 🍽️
  • Health insurance 🩺
  • Dental plan 🦷
  • Life Insurance 🔒
  • Gympass (WellHub)🏋️‍♂️

If you identify yourself with the vacancy, send us your CV by filling in the form below and become part of the BBF family. 😊🌴

At Grupo BBF, we value and encourage the development of our employees in an inclusive, diverse, ethical and collaborative environment. All our opportunities are available to people with disabilities (PCD).

Check out more jobs that might interest you: www.grupobbf.com.br/trabalhe-conosco

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